Australia-Wide Shipping
All orders are shipped from our Melbourne warehouse using Aramex, Sendle, and Australia Post.
Free Delivery on Standard Orders Over $128
Enjoy free shipping on all standard orders over $128. This offer is subject to the following conditions:
Excludes Big Bulky and Oversized products.
Valid for Australian addresses only.
Order total must exceed $128 after any discounts or coupons are applied.
This offer is subject to change or can be withdrawn at any time.
Flat Rate Shipping
$10.95 for all other standard orders.
Shipping for Large Items
Shipping for large items starts from $29.95 (including large toys, furniture, and bulky products).
Shipping Times
Orders are dispatched within 48 hours on weekdays only.
Orders placed on weekends or public holidays will be shipped the next business day.
Estimated Delivery Times
Metro Locations: 1-7 working days
Regional Locations (including Western Australia, Queensland, and Northern Territory): 7-10 business days
Please note: Delivery times may vary due to factors beyond Pikabo Baby’s control.
Shipping within 48 hours does not apply to furniture or bulky items.
Returns Policy
Changed your mind? Pikabo Baby offers a store credit note (not a refund) or an exchange for items returned within 14 days of purchase, under the following conditions:
The item is unused, in its original condition and packaging, with instruction manuals and accessories included.
A proof of purchase (invoice) must be provided.
Exclusions
This return policy does not apply to:
Clearance or discontinued items
Items from the following categories:
Feeding
Sleep time
Health and Safety
Bathing
Nappies
Shipping costs are non-refundable.
